Professional Services Engineer (2005 – 2009): Engineered large-scale XML-RPC APIs and desktop integrations for embedded Linux access control systems.
Designed and deployed customized access control software and middleware for enterprise clients, integrating proprietary APIs with third-party security management platforms.
Optimized network communication layers and data transmission protocols on embedded Linux boards, improving real-time badge scanning response speeds.
Engineering Technician / Developer I (2001 – 2005): Designed and developed firmware/software for hardware access control devices, reducing defect reports by 40%.
Wrote and debugged C and Assembly firmware for microcontroller-based security panels, improving serial communication reliability and peripheral support.
Developed custom test scripts and simulated hardware setups to automate testing of newly released firmware, identifying defects early in the cycle.
Technical Support Representative (1999 – 2001): Diagnosed hardware/software access control network configurations and authored training modules.
Maintenance & Calibration: Performed complex mechanical, optical, and electrical repairs on ground ordnance laser devices, night vision equipment, small missile systems, and artillery fire control instruments.
System Diagnostics: Inspects and diagnoses component-level electronic and optical faults, alignment errors, and circuit failures to restore equipment to strict technical combat readiness specifications.
Advanced Tech Systems: Maintained anti-armor weapon guidance units (TOW missile systems), image-intensified scopes, thermal imaging devices, and laser rangefinders.
Quality Assurance & Safety: Managed shop administrative records, maintained logbooks, and adhered to rigorous military technical publications, safety procedures, and quality control checks.
